So I go out this morning to grab a coffee and a bite to eat before I head off to the airport and ordered my coffee and croissant, the coffee comes and it is the wrong coffee. It’s skinny milk instead of full cream milk and it is in a larger cup than I had ordered… and they charged me more for my coffee than I was meant to pay.

Then I get my croissant out and the croissant is cold and I had to go back three or four times with this order…The guys standing behind the counter are really feeling bad and are apologetic.

You know the consumer in me starts to think to myself that I should be really annoyed about this. I paid $10.50 for this croissant and the coffee, which isn’t very good and they did not get my order… but you know these guys feel bad enough as it is. I don’t need to make they day any worse by complaining or getting angry or losing my stuff over a bit of coffee, because really what’s that going to do? It’s going to change my day? It’s certainly not going make their day better…

And it got my thinking…

You know forgiveness, forgiveness is such an important part of doing life well. We can forgive, when we can let go of anger and let go of grudges, let go of bitterness, it helps us to be better. It helps us to do more, helps us to achieve more in our lives… and it’s really not about whether the other person has done the right thing or not. Forgiveness is really about allowing yourself to move on, allowing yourself to still enjoy your existence regardless of what happens to you.

Now I know coffee is a small thing it’s not like some big things that are often very hard to deal within and very hard to process. But the reason I think it is important to practice forgiveness in this small things is because; your small daily habits have a big impact when big events happen. If you are in the habit of forgiving when it is a little thing like a coffee you going to be more likely to default to forgiveness when something really big happens in your life.

But if we form habits of always being complaining, always being angry, always being unsatisfied with what is going on in our lives… or angry with what people have done to us. When the big stuff, the stuff that really matters, actually happens to us… it makes much harder to default to those positive responses.

Now will I go back there again? Probably not. It’s probably not good customer service, but that’s a video for another day, but I just really thought the attitude in the way we respond to little things in our life, make a huge difference for the big stuff in our life.

I am Tarun reminding you that you can lead well no matter where you find yourself.

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